Every Estimate and Drop-Off, in One Inbox
Brake jobs, check-engine lights, stuck slide-outs, and outboards that will not start come in from your website. The shop gets an email the moment one arrives.
No Credit Card Required
Stop Losing Jobs in a Voicemail
A customer who fills out a form at 9 p.m. should not wait until someone remembers to check the answering machine. RepairPortal puts the vehicle, the symptom, and when they can drop it off in front of the advisor.
Auto repair is the shop we built the inbox around. The same form works when the vehicle is a fifth wheel, a side-by-side, or a bay boat.
- Down Vehicles FirstCustomers mark the job Down, This Week, or Flexible. A vehicle that cannot move stands out in red.
- The Vehicle Is on the RequestYear, make, and what it is doing, so the advisor is not guessing from a first name.
- Instant Shop EmailThe request hits the inbox and an email at the same time.
- Track It to Won or LostNew, Contacted, Scheduled, Won, or Lost. Nothing sits unmarked.
What Comes In
Check Engine and Brakes
The two requests that fill a general repair shop, with a preferred drop-off time attached.
Slide-Outs and No-Starts
A rig that is stuck the morning of a trip is marked Down so it is not behind an oil change.
Outboards and Winterization
Spring commissioning and a motor that will not fire use the same inbox as the auto bays.
Up and Running in an Afternoon
Put the Form on Your Site
Request Service sits on your RepairPortal website, or you link the form from the site you already have.
The Advisor Gets the Email
Vehicle, symptom, and timing are in the message.
Move It Across the Board
Contacted, scheduled, then won. Ask for the review from the same card.
Service Request FAQ
Can a phone call be logged too?
Yes. The office can add a request that came in by phone so the board is the whole day, not only the website.
Does this write the estimate?
No. Keep Tekmetric, Shop-Ware, Mitchell, or whatever closes the invoice. RepairPortal is the request before that estimate exists.
Will an RV request look different from a car?
The inbox is the same. The request carries the vehicle, so a fifth wheel is not labeled as a sedan.
Ready to Fill the Next Open Bay?
Auto repair is featured. RV, ATV, boat, motorcycle, diesel, and trailer shops use the same dashboard.
